Privacy Policy

Last updated: May 29, 2025 10:00 AM

Here & Now Movers (“Here & Now Movers,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://hnmovers.com/ (the “Website”) or interact with us in any other way.

1. Information We Collect

1.1 Personal Information

When you contact us by phone, email, web form, or in person, we may collect information you voluntarily provide, including:

• Full name

• Phone number

• Email address

• Mailing or service address

• Move-related details (e.g., origin/destination, inventory lists, preferred dates)

1.2 Automatically Collected Information

When you visit our Website, we automatically gather certain technical information, such as:

• IP address

• Browser type and version

• Operating system

• Referring URLs and exit pages

• Date/time stamps and pages viewed

Cookies and similar technologies help us collect this data. You can adjust your browser settings to refuse cookies, though some Website features may not function properly.

2. How We Use Your Information

We use the information we collect to:

1. Provide and Manage Services – create quotes, schedule moves, process payments, and deliver customer support.

2. Communicate With You – respond to inquiries, send service updates, and share relevant move-related information.

3. Marketing (With Consent) – email, call, or text you about promotions, updates, or surveys you have agreed to receive. You can opt out at any time.

4. Legal and Regulatory Compliance – meet obligations under federal and state law, including USDOT 3426457 and MC 1109005 licensing requirements, or respond to lawful requests.

5. Security and Fraud Prevention – detect and prevent fraudulent or unauthorized activity.

3. Consent to Receive Text Messages

Providing your mobile number is optional. By supplying it and opting in, you consent to receive SMS messages from Here & Now Movers regarding estimates, scheduling, or service updates. Message and data rates may apply. You may opt out at any time by replying STOP. Opting out may limit our ability to share time-sensitive information about your move.

We do not sell, rent, release, or transfer your phone number or SMS consent to any third party for their marketing.

4. Information Sharing and Disclosure

• Service Providers – We share information only with trusted vendors (e.g., payment processors, dispatch software, email/SMS platforms) who must safeguard it and use it solely to perform contracted services.

• Legal Obligations – We may disclose your data when required to comply with laws, court orders, or government requests, or to protect the rights, property, or safety of you, us, or others.

• Business Transfers – In the event of a merger, acquisition, or asset sale, customer information may be transferred as permitted by law, subject to the promises in this Policy.

We do not sell or rent personal information to third parties.

5. Data Security

We maintain administrative, technical, and physical safeguards to protect your data, including SSL encryption on our Website, restricted access controls, and secure payment processing. No system is 100 % secure, so we cannot guarantee absolute security, but we strive to use industry-standard measures.

6. Your Rights and Choices

• Opt Out of Marketing – Follow the unsubscribe instructions in emails or reply STOP to texts.

• Access or Update Information – Contact us to review, correct, or delete personal data we hold about you, subject to legal retention requirements.

• Cookie Controls – Adjust browser settings to manage cookies or other tracking technologies.

7. Third-Party Websites

Our Website may link to external sites. We are not responsible for their content or privacy practices. Review the privacy policies of any site you visit.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information. If we learn we have inadvertently done so, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Policy periodically. Any modifications will be posted here with a revised “Last updated” date. Continued use of our Website or services after changes constitutes acceptance of the updated Policy.

10. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

Here & Now Movers
Address: 8013 Queenair Dr, Gaithersburg, MD 20879
Phone: 301-747-8077 (8:00 AM – 10:00 PM)
Email: info@hnmovers.com

License Numbers: USDOT 3426457; MC 1109005
Insurance: We are fully licensed and insured.
Payments: We accept major credit cards.